Cancellation Policy

Customer Notice
50% fee for no shows.

30% fee for late cancellation (under 4 hours).

Chemical Services
We require a minimum of 24 hours notice to be given when cancelling a booking.

Less than 24 hours will result in your deposit NOT being refunded.

Deposit For Chemical Services
A deposit of £25 is required to secure your booking with us.

All deposits will be credited to your account and taken off your final payment on the day of your service.

Deposits to be paid in the salon or over the phone.

We are a small business and are affected by no-shows and late cancellations.

We appreciate your understanding and thank you for your continuous support.